Reship Guarantee

Send the same parcel for free

Discreet packaging

Nobody know what the parcel contained

Delivery from EU Domestic

Parcel will go from Europe without custom and without tax


What is delivery time:

Orders are processed within 48 hours from the moment of payment confirmation. Our standard delivery times are as follows:

  • Delivery Time in the EU: 5 - 10 business days.
  • Worldwide Delivery Time: 5 - 21 business days.

Please note that delivery times may vary depending on your location.

What is the shipping cost?

  • Order amount  less than 300€ shipping €25
  • Orders amount over  300€ Free shipping

We provide a unique tracking number for every parcel. Once the shipment is dispatched by the carriers and the tracking number is generated, we promptly relay the details to you.

Where can I check the tracking number?

To monitor your package's progress, kindly input your tracking number into an online tracking tool. One of the frequently utilized trackers is:

All shipments are sent with utmost discretion. Our products are packaged securely with meticulous attention and caution. No product-related titles or organization names are utilized to ensure successful delivery.

Reship Policy

Reship seized packages

We offer a 100% free reshipment for seized packages.

If a package is seized, please provide us with the seizure letter or ensure that the seizure is clearly indicated in the tracking status.

Reship damaged packages

If your order sustains damage during shipping, we kindly request the following information:

Clear, high-quality images of the packaging

A photograph clearly displaying the recipient's details (ensuring legibility)

A high-resolution photo encompassing all damaged products (within a single image)

Reship missing or wrong products. 

If you've received an incorrect product, we'll promptly re-ship the correct items at no additional cost to you.

For which countries do you have a reship guarantee?

We extend a reshipment guarantee to nearly all countries except those identified as high-risk regions: Sweden, Norway, Denmark, Finland, Canary islands, Kosovo, Albania.